Shipping Policy
Shipping Policy
Shipping coverage
We currently ship to all governorates across Egypt. Shipping rates may vary according to location.
Business-Day Operations
We fulfill orders Sunday through Thursday. Fridays, Saturdays, public holidays, and official holidays are non-working days for our courier partners.
Delivery Time
Orders are fulfilled within 1–7 business days from the date the order is placed. Some orders may be delivered in separate shipments.
Shipping Costs
Shipping rates are calculated at checkout based on your delivery address zone.
FAQs
When will my order arrive?
Orders are expected to be delivered within 7 business days from purchase
Where do you ship your products?
We ship to all governorates in Egypt. Shipping rates and delivery times may vary slightly accordingly.
What payment methods do you accept?
We currently only offer cash on delivery.
What is your return and refund policy?
- You can return or exchange any item within 7 days of delivery, as long as it's unused and in its original condition.
- Customers cover shipping costs for returns or exchanges.
- Once the item arrives back with us, we'll process your refund or send the exchange.
To request a refund, please reach out to us via email.